As healthcare industry stakeholders embrace new technologies they are empowering themselves to expand their connection to, improve their communications with, and better serve their employees, constituents, customers, and peers.
Not only are digital interface and ongoing interactions with their audience(s) important, behavioral tracking, data capture, in-depth reporting, and extended engagements are of increasing relevance to their overall communications strategy.
The challenges of the times are growing:
- Access to healthcare providers is becoming more challenging.
- Time and financial constraints are making travel – and time away from the office – more difficult.
- We live in an increasingly On-Demand world.
- Breaking through the increasing clutter and noise is key to success.
- The need for more meaningful data capture and useful reporting is top-of-mind.
- Adherence to regulatory protocols and guidelines must be followed.
- Reducing the amount of time needed for education and training is necessary.
Virtual events have tremendous utility for the healthcare industry. The dissemination of information via a virtual event is greatly enhanced by the immersive experience enjoyed by the participants. For example:
- Medical societies can employ a virtual event to reach and serve members who do not traditionally attend physical meetings. In this case, a virtual event would not replace a physical event. Instead it will augment the outreach and member service efforts by providing a high-value interactive experience.
- Pharmaceutical, Biotech, and Medical Device companies can use a virtual events platform for new product launches, ongoing sales training, and audience (professional and consumer) engagement.
- HMOs can inform and educate their members and participating healthcare providers via virtual events to keep them apprised of changes in plans and services.
But what makes virtual events so powerful and effective is the experience they provide. In short, they are attractive, engaging, comprehensive, satisfying – and well, entertaining. And if your audience is enjoying the experience you provide, they will gain affinity for your organization and its products and services, and retain the information you have disseminated. And that’s the crucial “human element” of virtual events.
Frank Iorio, Director of Health Sciences Virtual Solutions, CGS, Inc./VirtualEvents365